Please use the form below to swap your class.
What is it?
Class Swap is a software package that we use to support our clients in being able to attend a Pilates class regularly by swapping into any other Vita Pilates class if they cannot make their regular class.
How do I get started?
You need to go to use the form above and request a password as a new user. Please register with the same email address you have given us on your Client Enrolment form. You then can go back to the website and register and start swapping.
We really really recommend you do this as soon as possible rather than at the last minute! Email your class teacher if you have any issues.
How does it work?
Once registered, if you know in advance that you are unable to make your regular class you can log on and cancel your space. This will generate a credit on your Class Swap account. You then click on the Swap board where all the available spaces are listed. If there is a class that you can make, then you click and claim that space. If there is not a space in a class you can make, then you can request a notification if a space comes up.
How long do I have to swap?
Our registered clients can cancel a class up to 12 weeks before and you have 4 weeks from the moment you cancel the class to use your credit. So, for example, if you know you are going away in June for 2 weeks, you can release those classes in April, and use those 2 credits before you go. Releasing your space plenty of time in advance increases your chances of finding a convenient swap and you can do two or even three classes in a week if that suits!
On a shorter time scale, you can swap out up to an hour before the class if something last minute crops up and likewise you can be notified at the last minute if you want a space!
Can I move into any other class?
You can swap into any class with either Liz or Samm in BoA or Westwood. We teach to the same plan each week to ensure continuity.
But please do check that you haven’t swapped into Liz’s Friday VitaChair or Samm’s VitaMatGentle class if you are wanting regular matwork class!
Just remember that you have to have paid your term fees to be able to use ClassSwap. If you missed several classes last term you can’t then use them up the following term instead of paying your term fees.
Also, remember that your credit will only last 4 weeks from the date the class is released.
This is to ensure the system keeps running smoothly.
Can I add credits if I want to come more than once a week?
Yes, if you are a registered client, you can! If you want to ‘top up’ your weekly Pilates but don’t want to commit to another class then email your regular class teacher to arrange to buy up to 4 credits at a time to use when a space becomes available.
And lastly….GDPR (Data Protection)
ClassSwap are the only people we will ever share your contact information with and they adhere to their own GDPR conditions.